For Brokers
Simplifying the Broker Experience
Getting started with Health First Health Plans.
Broker Sales Kits.
Access Broker Sales Kits from Health First Health Plans, including Medicare Advantage and Individual & Family Plan materials, enrollment resources, plan information, and sales tools designed to support brokers in educating and enrolling members.
Broker sales kit
Access the English Broker Sales Kit with Medicare Advantage and Individual & Family Plan materials, enrollment resources, and sales tools from Health First Health Plans.
Kit de Ventas para Brokers
Acceda al Kit de Ventas para Corredores en español con materiales de Medicare Advantage y Planes Individuales y Familiares, recursos de inscripción y herramientas de ventas de Health First Health Plans.
Broker Assistance
Find broker assistance resources for Health First Health Plans Medicare Advantage, including sales support, enrollment guidance, and tools to help serve your clients.
Customer Service
Member related inquires, such as plan benefits, ID cards, provider network, pharmacy, claims, and making a payment.
Broker Support
Toll Free: 1.877.693.6489
Broker Concierge
brokerconciergeteam@hf.org
Member Support
Medicare Advantage
1.800.716.7737
Member Support
Individual & Family
1.855.443.4735
Sales Liaisons
Sales and enrollment consultations, plan related questions, product training, industry guidance, marketing requests.
Medicare Advantage Plans
Doris Garcia Durand (Hablo español)
doris.garciadurand@hf.org
321.434.4213
John Ashley
john.ashley@hf.org
321.434.4532
Individual & Family Plans
AnnMarie Chapman
annmarie.chapman@hf.org
321.434.4726
Joanna Collazo (Hablo español)
joanna.collazo@hf.org
321.434.4840
Appointments & Onboarding
Appointments, certifications and onboarding questions, portal login, navigation, and training.
Broker Services
hfbroker@hf.org
Commissions
Book of business and commission statement inquiries.
Broker Commissions
commissions@hf.org